Client Experiences
What Owners
Have Found
A selection of experiences from people who have brought watches to Anong Dial over the years.
Back to Home12+
Years of Practice
600+
Watches Completed
4.9
Average Rating
3
Service Specialists
Reviews
From Owners Like You
Somchai Khanakhet
Rayong
Brought in an old Seiko 5 that belonged to my father. It had not run properly in years and I was not sure it was worth attempting. The assessment was thorough — they found a worn jewel and explained exactly what replacing it would involve, including the cost. The watch now runs well. What I appreciated most was that they did not push me towards a more expensive restoration; they kept the scope to what made sense for the piece.
May 2025
Natthapon Prasomsap
Pattaya
The crystal and case work on my dress watch came out very cleanly. I had been hesitant because the case has an unusual brushed finish that I did not want turned into a mirror. They understood this immediately, refinished only the scratched sections, and kept the original texture elsewhere. The service took about three weeks. Communication during the job was straightforward — one update when the crystal arrived and a call when it was ready.
April 2025
Wariya Siriwan
Chonburi
I brought three watches from my late grandfather's collection for assessment. I had no idea which were worth restoring and which were beyond reasonable help. The written reports for each were clear and honest — one was worth restoring, one worth a basic service, and one was frankly not worth the cost. I was glad to hear that plainly rather than be sold work that did not make sense. The restoration of the good piece took four months but the result was worth it.
May 2025
Prawit Komonkiat
Map Ta Phut
My daily automatic had been running around three minutes fast per day. After the essential service it runs within a few seconds across positions according to the timing sheet they provided. That documentation alone gave me confidence I had not experienced at other workshops. I will bring my other watches here in due course.
April 2025
Teerawat Chamnankit
Rayong
Good experience overall with the crystal replacement. The new sapphire fits perfectly and the case was cleaned without any of the aggressive polishing I had seen elsewhere strip the edges off a watch. The one thing I would say is that the turnaround was slightly longer than originally estimated — about a week over — but they did contact me in advance to let me know the crystal was on back-order. Honest communication covers a lot.
May 2025
Maliwan Lertchai
Bang Saen
I had a vintage pocket watch from the 1950s that needed significant restoration. They produced a written plan before starting, sourced a correct replacement mainspring, treated light surface rust on the plates, and conserved the original dial finish. The watch runs and the dial looks as it should — aged, not artificially cleaned. This is exactly the kind of careful approach a piece like this deserves.
May 2025
Case Studies
Selected Service Journeys
Case Study 01 — Inherited Longines Dress Watch
The Situation
A Longines manual-wind from the 1960s, inherited and not worn in over fifteen years. The owner wanted to wear it again but was uncertain whether this was realistic given its age and visible corrosion on the case.
What Was Done
Full movement service, corrosion stabilisation on the case exterior (not polished), replacement of the cracked crystal with a period-appropriate dome mineral, and regulation. Duration: nine weeks, extended by two to source the correct movement parts.
The Outcome
Watch returned to reliable daily wear, running within ±8 seconds per day. Original patina on the case preserved. The owner wears it regularly and has since brought a second family piece for assessment.
"I did not expect a sixty-year-old watch to come back in daily use. It has become the watch I wear most." — Wariya S., Chonburi
Case Study 02 — Sport Watch with Damaged Crystal
The Situation
A Seiko diver with a deeply cracked mineral crystal and a case that had been previously polished too aggressively, removing the original brushed finish from the lugs. The owner wanted the crystal replaced and the case marks addressed without further polishing.
What Was Done
Replacement with a correct aftermarket mineral crystal. Case cleaned and degreased; scratch treatment applied only to the polished bezel surround. No re-polishing of the brushed surfaces. Duration: two and a half weeks.
The Outcome
Clean crystal, no further material removed from the case. Owner satisfied that their specific concern about over-polishing was understood and respected throughout.
"They listened to exactly what I asked for and did precisely that, nothing more." — Natthapon P., Pattaya
Case Study 03 — Pocket Watch Collection Assessment
The Situation
Three pocket watches arrived together for assessment. The owner had no idea of their relative condition or value and wanted honest guidance before deciding whether to proceed with any service.
What Was Done
Individual written assessments for all three, with realistic cost and outcome estimates. One was recommended for full restoration, one for essential service only, and one was assessed as not economically viable to service given the extent of internal damage.
The Outcome
Owner proceeded with two services. The restored piece — a Swiss cylinder escapement from the early 1900s — returned to running order. The owner appreciated receiving a straightforward view on all three rather than a recommendation to service everything.
"Being told one of them was not worth restoring was exactly the honest answer I needed." — Wariya S., Chonburi
Find Us
Reach the Workshop
Phone
+66 38 617 254Address
63 Sukhumvit Rd
Mueang, Rayong 21000
Hours
Mon–Fri: 9am–5pm
Sat: 9am–1pm
Credentials
Professional Background
Thailand Horological Society
Member since 2017. Connecting with watchmakers and collectors across Thailand.
Advanced Calibre Programme
Chiang Mai School of Horology advanced service and restoration curriculum, completed 2014.
Eastern Seaboard Community Recognition
Recommended workshop by the Rayong collector community, 2022.
Your Watch Has a Story.
We Would Like to Help Continue It.
Contact us to discuss your watch. We will let you know what we think it needs and what that involves, without any pressure to proceed.
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